WHY ATTEND CX Transformation Summit And Awards?

Who will you meet
at CX Transformation Summit And Awards 2021

Be part of the global's only CX and Contact Center event hosting more than 100 top CX and Contact Centre experts, business leaders, and industry innovators featuring inspirational, thought-provoking keynotes, panel discussions, techtalks, workshops and a host of networking opportunities.

Why should you attend

CX Transformation Summit And Awards

  • Stay Ahead of your competition by exploring new and latest trends in CX from the top region’s top CX experts and Digital transformation experts.
  • Explore the strategies that CX leaders need to build a customer-centric organization and drive transformation.
  • Boost business efficiency and technology performance and learn how to take customer experience to the next level.
  • Understand how automation, Robotics, machine learning, and Artificial Intelligence can be incorporated into your process/ Upgrading technology to deliver an exceptional customer experience.
  • Learn how to connect company culture to customer experience.

  • CXO's
  • Country Heads
  • Regional Heads
  • VP
  • EVP
  • SVP
  • Directors
  • Heads
  • Customer Experience
  • Contact centre
  • Data and Analytics
  • IT
  • Customer Service Quality
  • Customer Service
  • VOC

  • Artificial Intelligence
  • Big Data & Analytics
  • Business Intelligence and Reporting
  • Business Process Management
  • Customer Experience Management
  • Customer Experience Consultants
  • Customer Journey Mapping
  • Customer insight
  • Data Quality Enhancement
  • Customer Satisfaction monitoring
  • Employee Engagement
  • Loyalty and Rewards
  • NPS
  • Outsourced Call Centres
  • Predictive Analytics
  • Robotics and Process Automation
  • Social Media Management
  • Software and IT
  • VOC
  • Voice of Employees

Who will you meet

to CX Transformation Summit And Awards

  • Meet and learn from the leading CX and contact center experts from telecom, BFSI, Retail, Hospitality, Aviation, Government sectors amongst other sectors
  • Network with our delegates and speakers who are passionate about the best and latest innovations in CX & Contact Centers that help you understand the effective and efficient methodologies of implementing best case practices within your organization
  • Technology leaders and start-ups have created path-breaking technologies and solutions that have been revolutionizing CX and Contact Centers worldwide

Reasons to be a part of

CX Transformation Summit And Awards

Are you looking to build a customer-first organization and improve your business bottom line? At CX Transformation Summit you will interact with top CX leaders across different industries and solution providers which will help you make better decisions as a CX leader.

  • Chief Customer Officers
  • GM Customer Experience
  • Heads of CX
  • GM Digital Experience
  • CXO's
  • Country/Regional heads of CX Heads
  • Digital Transformation experts/professionals
  • Customer Service Quality
  • Customer Service
  • VOC
  • Contact center experts/heads/professionals
  • Data and Analytics experts

What our

Attendees say